Your Privacy is Our Priority

At PUBBS Transit, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

Last updated: August 11, 2026
01

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Personal Information

  • Name, phone number, and email address
  • Account and profile information
  • Organisation or operator-related details
  • Information required to provide transit services

App & Usage Information

  • Device information and technical data
  • App usage patterns and service interactions
  • Location information when you grant permission
  • Operational data related to transit services
02

How We Use Your Information

We use the information we collect to provide, maintain, and improve PUBBS Transit services.

Transit Services

  • Provide digital transit planning and management services
  • Enable route, schedule, and operational management
  • Support fleet monitoring and service delivery
  • Improve passenger and operator experiences

Account & Support

  • Create and manage user accounts
  • Provide customer support and respond to queries
  • Send important service-related updates
  • Maintain platform security and reliability

Improvement & Analytics

  • Understand how users interact with our services
  • Improve features, performance, and user experience
  • Identify and resolve technical issues
  • Maintain service quality and security
03

Location & Device Permissions

PUBBS Transit may request access to device features such as location services and notifications to provide specific app functionalities.

You can manage or disable these permissions anytime through your device settings. Some services may require these permissions to function properly.

04

Data Protection & Security

We implement appropriate technical and organisational security measures to protect your personal information.

Encryption

Data is protected during transmission and storage using industry-standard security practices.

Access Control

Access to personal information is limited to authorised personnel and systems.

Security Monitoring

We regularly review and improve our security practices to maintain the safety of our platform.

05

Data Sharing

We do not sell your personal information.

We may share information only when necessary to provide our services, comply with legal requirements, maintain security, or support essential service operations.

06

Your Rights

You have the following rights regarding your personal information:

Access & Update

Request access to your personal data and update inaccurate information.

Deletion

Request deletion of your personal information, subject to applicable legal requirements.

Consent & Preferences

Manage permissions, withdraw consent where applicable, and control communication preferences.

07

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The updated version will always include the latest revision date.

08

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact our privacy team.

Email Privacy Team privacy@pubbstransit.com
Address
City Future Lab (CFL),
Department of Architecture and Regional Planning,
Indian Institute of Technology Kharagpur,
West Bengal, India - 721302